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@inproceedings{Hussain2007,
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@INPROCEEDINGS{Neate2006,
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@inproceedings{1358925,
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systems},
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@inproceedings{1183654,
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Information and knowledge management},
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@inproceedings{1367749,
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 isbn = {978-1-60558-085-2},
 pages = {1247--1248},
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@inproceedings{Kirchhoff2007,
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@book{1051714,
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@inproceedings{564391,
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